Online Inspection Booking

Overview

Online Inspection Booking

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This feature will help you earn more business by giving your customers the ability to select and schedule Inspection and Diagnostic services online, from your shop’s website.

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Step 1: Adding Online Inspection Booking to Your Website

To use Online Inspection Booking, you must add the Online Inspection Booking code to your website

 

How Does It Work?

The Online Inspection Booking feature is a self-contained microsite that is hosted on an ALLDATA server.

This microsite is an inline frame (iframe) format that is designed to be integrated with third party websites.

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Step 2: Setting Up Online Inspection Booking

Note: Only Inspection Labor types can be used for Online Inspection Booking. Learn how to set up Inspection Labor types.

 

To setup Online Inspection Booking:

1. Create Messages and Adjust Settings

  1. Click Shop Documents >> Online Booking >> Settings.

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Acknowledging Online Inspection Bookings

After a customer has booked an inspection online, a notification banner will stream across the top of your screen.

 

  1. Click You have one or more Online Bookings – click here to view

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Viewing the Online Inspection Booking Customer Experience

Once you have added the Online Inspection Booking code to your website and completed the setup, your customers will be able to schedule Inspection appointments online.

 

The Steps Your Customers Will Follow

  1. Select an inspection to be performed during the visit.

    • Click the icon next to the inspection or diagnostic to be performed. 

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