Everything you need to know about using Repair and Collision.
If this is not the product you are looking for, please select from the following:
Getting Started
New to Repair or Collision? Start here!
Learn how to set up Repair or Collision
Hardware and software requirements to successfully run Repair or Collision
See the latest product features and updates
Learn how to request vehicle information from our Library Research Team
How to Use
Self-help articles covering a variety of topics
Self-help videos covering a variety of topics
See what training options we have available for Repair or Collision
Solutions to common concerns
Answers to frequently asked questions
Frequently Asked Questions
An Access Point is required, and must not already be in use by another user, in order to access a product (app).
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An Access Point for the app is temporarily assigned to a user when they open it from within ALLDATA Portal.
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Access Points become automatically unassigned after 30 minutes of inactivity, to allow other users access to the app.
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The number of Access Points for each product designates the total number of users that can access a product at the same time.
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You can view and manage Access Points for each product from the Admin screen. Administrative users Only
Don’t see the OEM info you need? Need to verify a repair procedure or specification?
Submit a Library Request and get a response FAST – usually in 30 minutes or less.
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The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information.
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The Library Request service is included with your Repair or Collision subscription.
Option 1: Submit the Library Request Form
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In ALLDATA Repair or Collision, select the vehicle that you would like more information for.
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If your desired vehicle is not in the database, open the Library Request form and type in the required vehicle information.
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Our library team has access to information for many medium/heavy-duty trucks, pre-1982 vehicles and for newer model-year vehicles not yet included in the database.
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Click the Library Request link at the top of the page.
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Fill out and submit the request form with as much detailed information as possible.
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The information you requested will be sent to you typically in 30 minutes or less during business hours.
Option 2: Call an ALLDATA representative
Change your password
Reset your password
Reset another user's password (Admin only)
The VIN (Vehicle Identification Number) is a serial number used to identify an individual vehicle. The VIN for each vehicle is unique.
The 10th character in the 17-character VIN represents the vehicle model-year.
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This standard applies to vehicles built in or after 1981.
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Before 1981, the VIN format was not standardized and varied by manufacturer.
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Note: VINs do not include the letters I (i), O (o), Q (q), U (u) or Z (z), or the number 0, so that they will not be confused with similar looking numbers/letters.
| A | 1980 | L | 1990 | Y | 2000 | A | 2010 | L | 2020 |
| B | 1981 | M | 1991 | 1 | 2001 | B | 2011 | M | 2021 |
| C | 1982 | N | 1992 | 2 | 2002 | C | 2012 | N | 2022 |
| D | 1983 | P | 1993 | 3 | 2003 | D | 2013 | P | 2023 |
| E | 1984 | R | 1994 | 4 | 2004 | E | 2014 | R | 2024 |
| F | 1985 | S | 1995 | 5 | 2005 | F | 2015 | S | 2025 |
| G | 1986 | T | 1996 | 6 | 2006 | G | 2016 | T | 2026 |
| H | 1987 | V | 1997 | 7 | 2007 | H | 2017 | V | 2027 |
| J | 1988 | W | 1998 | 8 | 2008 | J | 2018 | W | 2028 |
| K | 1989 | X | 1999 | 9 | 2009 | K | 2019 | X | 2029 |