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Troubleshooting
Troubleshooting
Issues with IAP or WHI Integrated Catalog
Help & Training Icon does not display in Google Chrome
Error "400 BadRequest" when exporting to QuickBooks Online
myCARFAX Does Not Respond
Error Messages When Exporting to QuickBooks (Desktop)
British-English Text Appears Throughout the Program
Repair Orders, Invoices, and Estimates Are Not Printing
Unable to Add Items to a Work Document
Unable To Print, Change Passwords or Edit Custom Jobs in Chrome Browser

Repair Orders, Invoices, and Estimates Are Not Printing

Symptom(s)

  • When attempting to print a Repair Order, Invoice or Estimate, the pop-up window containing the document does not pop up.

 

Possible Cause(s)

  • Your browser's pop-up blocker is activated.

 

Suggested Solution(s)

  • See Internet Browser Setup to:
    • Learn how to disable your browser's pop-up blocker.
    • Download the ALLDATA Manage Online Setup Tool.