1) Running the ALLDATA Manage Online Setup Tool

1. Download and run the ALLDATA Manage Online Setup Tool.

   • This process varies by browser. Find details HERE.
     

2. Double-click the file that appears (Filename varies by product).

3. Enter alldata in the Password box.

4. Step 1: Click Start to do all the things listed.
   

5. An “In Progress” message will show.
   

6. Step 2: Click Continue to do all the things listed.
   

7. ALLDATA Manage Online will open in a new window.

8. Note: There is a short wait time before the next step appears.

9. Step 3: Verify the date, time and time zone settings.
   

   • Correct the settings if needed.

   • Note: This box may pop up behind the Step 3 popup box.

10. The ALLDATA Manage Online Setup tool will now check for the presence of the following 3rd party software installations: 

11. • Adobe Reader

    • CCleaner

12. If Adobe Reader is installed and CCleaner is not found, the Setup Tool will close with no further notification.

13. If Adobe reader is not found on the system, a prompt will display with a link to install Adobe Reader from the Adobe website.
    

14. If CCleaner is found on the system you will receive the following notification:
    

2) Viewing ALLDATA Support Information

• An ALLDATA Manage Online support window will automatically open:
  

• Here you will find additional product setup information, basic usage instructions, answers to frequently asked questions, and training options.

3) Running the ALLDATA Manage Online Setup Tool on all additional computers

To easily run the ALLDATA Manage Online Setup Tool on each additional computer: 

1. Open ALLDATA Support and click the Online Setup Tool footer link.
   

2. Click the ALLDATA Manage Online Setup Tool link.