Article

myCARFAX Does Not Respond

Symptom(s)

  • myCARFAX shows as Connected in the setup screen, but does not respond after the 24 hour connection period.

 

Possible Cause(s)

  • The Company Name field contains special characters.

    • Examples: &  #  “  ‘  ,  *  .

 

Suggested Solution(s)

 

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An Autozone Company

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©2017 ALLDATA LLC. ALLDATA, ALLDATA Repair, ALLDATA Collision, ALLDATA Manage, ALLDATA Tech-Assist and ALLDATA Mobile are registered trademarks. ALLDATA Community and ALLDATA Training Garage are marks of ALLDATA LLC. AutoZone is a registered trademark of AutoZone Parts, Inc. All other marks are property of their respective owners.

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