Don’t see the OEM info you need? Need to verify a repair procedure or specification? 

Submit a Library Request and get a response FAST – usually in 30 minutes or less.

• The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information.

• The Library Request service is included with your Collision S3500 subscription.

Option 1: Use the “Library Request” Form

1. Log in to ALLDATA^® Collision^SM S3500.

2. Select the vehicle.

   • If your desired vehicle is not in the database, click Select Vehicle or New Vehicle to access the Library Request link. You’ll be able to manually enter the vehicle on the request form.

     • Our library team has access to information for both pre-1982 vehicles and for newer model-year vehicles not yet included in the database.

3. Click the Library Request link at the top of the page.
   

4. Fill out and submit the Library Request form.

5. The information you requested will be sent to you typically in 30 minutes or less during business hours.

Option 2: Call ALLDATA Customer Support

• Phone: 1-800-859-3282, option 1.

• Hours: Representatives are available during business hours.

• Note: If we are experiencing high call volumes, please submit the Library Request Form for faster service.