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customers. If you are a DIY customer, use
CHOOSE A GENERAL
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Typical response time: 30 minutes or less
Open the attachment on the email from ALLDATA.
Check your Spam or Junk folders.
Make sure it’s on, has paper and isn’t showing an error
PLEASE DO NOT EMAIL US TO FOLLOW UP.
Log in to your product and select the affected vehicle.
Open the Library Request form.
In Requested Information, enter the
information that is missing or incorrect.
Do not enter numbers or click
“Submit”. No information will be submitted to ALLDATA
For more details, click
In the General Topic drop-down above, select
one of the Product
Support options instead.
Call us: 800-859-3282 option 4.
Request a callback: Submit the form below.
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is on file with ALLDATA so that we can use the
Caller ID to validate your account.
Open your product to the login page.
Click the Recover Password link.
Phone - This MUST be a number that
is on file with ALLDATA.
Email - This MUST be an email
that is on file with ALLDATA.
If there is a match in our system, your password will be
emailed to the email that is on file for
If you are not able to get your
password using the automated process
above, call Customer
Support at 800-859-3282, option 2.
Do not enter numbers or
click “Submit”. No
information will be submitted to ALLDATA
If you don’t know or don’t have a login, click
Contact Us on the Home page.
If you need vehicle
information, select Vehicle Information
Request from the drop-down list instead.
The team that gets the form below
DOES NOT PROVIDE VEHICLE INFORMATION.
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ALLDATA Market Technical Support Options:
AutoVitals’ dedicated ALLDATA help line at
Enter the TITLE of the error/warning if there is not a number,
Where Can I Find My Account #?
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