Lost or damaged discs can slow down or stop your work,
costing you time and money.
Saving your discs to the computer keeps the information most
This article explains how to copy the SERVICE ADVISOR
discs – the discs that have only service advisor
information for domestic and import vehicles.
If your shop
receives both the DATA discs and the SERVICE ADVISOR
discs in the mail, copy only the DATA discs – they
contain all of the SERVICE ADVISOR information.
HERE for instructions.
You MUST have the most
current version of ALLDATA Repair (DVD)
installed before the new DVDs can be copied.
If your shop’s computers are networked to be able to share
ALLDATA information with each other, the following
procedure should be done on the
Make sure that there
is (or will be) enough space on the hard drive to save the
As of August 2013 (Q313), the total space needed for the
SERVICE ADVISOR discs is 16 GB.
In order to function properly, your hard drive will also
need to have at least 10-15% available
space left after copying the discs.
Options if you do not have enough space on your hard
Delete unneeded files from your hard drive until
enough space is available.
installing the discs, you will be prompted to
delete previously saved ALLDATA Repair disc
information. See Step 6
below for details.
Install additional memory on your computer.
Save the discs to an external hard drive.
Install only those discs that you use most
If you request information from a disc that is
not saved to the hard drive, you will be prompted
to install the disc.
Close all programs,
including ALLDATA Repair.
Disc Copy Utility.
This is the program on your computer that allows you to
copy the disc information to your hard drive.
Click Start >>
Programs or All
Programs >> ALLDATA
>> ALLDATA Disc Copy.
– Introduction screen opens.
Most pages of the Disc Copy Utility show
important information and/or instructions for how to use
Each screen also includes a Help
button, which opens detailed Help
Step 1 of 6 - Select Data To
Click Uncheck All.
Scroll to the bottom of the list.
Check ONLY the last three boxes: Service
Advisor Disc1, Disc 2 and
If your computer has more than one DVD drive, make sure
the correct drive is showing in the drop-down box.
Step 2 of 6 – Remove Existing Data
If there were previous discs copied, they would show up
here with check boxes.
Place a check next to each previous version so that the
space is cleared up in your hard drive.
Whether you have boxes to check or not, click
Step 3 of 6 – Select Location Where Data Will Be
Select the drive letter that you would like to copy the
Make sure that there is enough free disc space.
If not enough space is available, see the options
listed in Step 1 above.
Step 4 of 6 – Where Each Disc Will Be Copied
A list displays showing which discs will be copied, and
where they will be copied to.
If your hard drive does NOT have enough free space,
the list shows which discs can NOT be copied.
Step 5 of 6 – Summary
The Summary displays which discs will be
Discs that will NOT be copied due to lack of space
are NOT listed.
Step 6 of 6 – Performing Requested Operations
ServiceAdvisor1 discis already in the
DVD drive, it will begin saving to the computer’s hard
If the first
disc is NOT in the DVD drive, a message will
appear asking you to place
ServiceAdvisor1 in the drive.
Insert the disc >> Click
OK. The disc information will be
copied to the hard drive.
When the first disc has finished copying, a
DiscCopy message will appear, prompting
you to insert the ServiceAdvisor2 disc.
Insert the disc >> Click OK. The
disc information will be copied to the hard drive.
Repeat this process to remove the second disc and
copy the third disc.
On the DiscCopy – Step 6 of 6 window, click
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