ALLDATA Manage Prerequisite Checker
What is the Prerequisite Checker (PRC)?
The PRC checks the computer’s specifications and provides a Good, Marginal or Fail result that shows if ALLDATA Manage 4.9.3 can successfully be installed on the computer or not.
IMPORTANT - Will you use ALLDATA Manage on more than one computer in your shop?
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Make sure that ALL computers pass with Good or Marginal results before installing ALLDATA Manage 4.9.3 on ANY computer.
To run the ALLDATA Manage Prerequisite Checker:
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Download the ALLDATA Manage Prerequisite Checker by clicking HERE, or copy/paste the following URL:
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manage.alldata.com/4.9.3/install/Prerequisite Checker.exe
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Not sure how to download a file? Click HERE. (Return to this article by clicking the Back button/arrow.)
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The Prerequisite Checker box will open. Click Accept.
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The Checker will run automatically.
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Wait for the Checker to finish and for the Prerequisite Checker Results window to display.
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Click on the result below that this computer received from the Prerequisite Checker:
Good
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If your system meets all of the requirements for the ALLDATA Manage 4.9.3 installation, you will see a popup message that says Prerequisite Checker Result: Good.
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Click Close.
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Repeat Steps 1-4 on any other computers on which you plan to install ALLDATA Manage 4.9.3.
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Make sure that ALL computers pass with Good or Marginal results before installing ALLDATA Manage 4.9.3 on ANY computer.
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Marginal
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If your system barely meets all of the requirements for the ALLDATA Manage 4.9.3 installation, you will see a popup message that says Prerequisite Checker Result: Marginal.
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You will be able to complete the installation on this computer, but may run into performance issues at a later time.
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For information on barely compatible, “Marginal” elements (shown in yellow in the Prerequisite Checker results), click View Recommendations.
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If you are familiar with computers and know what action to take on the recommended items, complete all suggested actions to ensure that the computer is ready for installation of ALLDATA Manage 4.9.3.
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If you are not sure what steps to take, contact your IT/computer technician for an explanation of what is required to make your computer pass, or contact Customer Support.
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To close the Recommendations window, click the X in the upper-right corner of the window (or on the tab).
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Click Close.
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Repeat Steps 1-4 on any other computers on which you plan to install ALLDATA Manage 4.9.3.
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Make sure that ALL computers pass with Good or Marginal results before installing ALLDATA Manage 4.9.3 on ANY computer.
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Fail
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If your system does NOT meet all of the requirements for the ALLDATA Manage 4.9.3 installation, you will see a popup message that says Prerequisite Checker Result: Fail.
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You will NOT be able to install ALLDATA Manage 4.9.3 until the parts that failed are resolved.
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If you plan to install ALLDATA Manage 4.9.3 on more than one computer, ALL computers MUST pass with “Good” or “Marginal” results before installing ALLDATA Manage 4.9.3 on ANY of those computers.
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For information on what elements failed (shown in Red in the Prerequisite Checker results), click View Recommendations.
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If you are familiar with computers and know what action to take on the recommended items, complete all suggested actions to ensure that the computer is ready for installation of ALLDATA Manage 4.9.3.
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If you are not sure what steps to take, contact your IT/computer technician for an explanation of what is required to make your computer pass, or contact Customer Support.
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To close the Recommendations window, click the X in the upper-right corner of the window (or on the tab).
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