One of the following issues could be the problem:
Accounts are put on hold when the credit card was
declined. An account was created, but the subscription was
not activated and your card was not charged.
A new version of ALLDATAdiy is now available and we will
no longer be offering new subscriptions for the Classic
To learn more, or purchase a subscription for the
new ALLDATAdiy website, visit ALLDATA.com/diy-us.
Select the Activate an AutoZone DIY
Purchase option on the form found
Under How Can We Help You, state that the
code has already been activated and is not
Continue to complete the form and
Use the email form found HERE >> select
the Activate an AutoZone Employee
Complete the empty fields >> click
Select the Missing or Incorrect
Vehicle on My Account option on the form found
Complete the form and click
Please be sure that you provide
accurate information to receive a timely
When a vehicle is not showing on your account, it is
usually because multiple accounts have been
created. The vehicle will usually be
accessible using the other Login Name and Password.
Go to alldatadiy.com
>> Subscriber Login.
Log in to the other account.
Browser Trusted Sites list
Pop-up Blocker exceptions (or disabling pop-up blocker)
Ad blocker exceptions (or disabling ad blocker)
IMPORTANT - Be sure you
are accessing ALLDATAdiy.com from a Windows PC using Internet
Explorer or Mozilla Firefox or Google Chrome.
Select Tools >> Compatibility
If you are experiencing pop-ups, your computer may be infected
with Malware, Adware, or Viruses and may need to be cleaned
before you stop experiencing these issues.
ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.
For our retail site, please visit: www.alldata.com
Terms & Conditions of Use
©2017 ALLDATA LLC. ALLDATA, ALLDATA Repair, ALLDATA Collision, ALLDATA Manage, ALLDATA Tech-Assist and ALLDATA Mobile are registered trademarks. ALLDATA Community and ALLDATA Training Garage are marks of ALLDATA LLC. AutoZone is a registered trademark of AutoZone Parts, Inc. All other marks are property of their respective owners.
© 1996-2014 ALLDATA LLC. All Rights Reserved. ALLDATA, ALLDATA
Repair, ALLDATA Collision, ALLDATA Manage and ALLDATA Market are
registered trademarks and ALLDATA Mobile, ALLDATA Training
Garage and WITH YOU are marks of ALLDATA LLC. All other marks are
the property of the their respective holders.