Yes, if you use Windows 10 and Google Chrome.
See Translating Websites to Other Languages for instructions.
Open ALLDATA Repair (www.alldatapro.com) or
ALLDATA Collision (crash.alldata.com).
Press the Ctrl and F5 keys
on your keyboard AT
THE SAME TIME.
This clears the cache and your product should work
For alternative ways to navigate ALLDATA Repair (DVD) without
using the back button, click
Change the account information and prevent you from being
able to access your account.
Move the station licenses around, or assign them to a
computer outside of your shop, which would cause valid
users to get “kicked off” of their ALLDATA®
Close any ALLDATA® programs that
Follow ALL of the instructions in the Product and
Browser Setup series linked
For security reasons, call from a phone number that is on file with ALLDATA so that we can use the Caller ID to validate your account.
The agent you speak with will ask additional security questions to verify the validity of your request, then assist you with recovering your Login Name.
Open your product to the login page.
If you’ve forgotten your login name or password, click
Station licenses are assigned to each computer during the
ALLDATA product setup.
If there is not a
station license for each computer, “pulling” a license
from a computer that is currently running ALLDATA
RepairSM will kick the user of that computer out.
If your cookies are not enabled (turned on) in your browser
settings, the program will not work.
Log in to your ALLDATA product.
Select the vehicle that is associated with the missing
or incorrect information.
Click the Library
Request link at the top of the
In Requested Information, enter details
about the missing or incorrect information.
The VIN (Vehicle Identification Number) is a
serial number used to identify an individual vehicle.
The VIN for each vehicle is unique.
This standard applies to vehicles built in or after 1981.
Before 1981, the VIN format was not standardized and
varied by manufacturer.
ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.
For our retail site, please visit: www.alldata.com
Terms & Conditions of Use
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© 1996-2014 ALLDATA LLC. All Rights Reserved. ALLDATA, ALLDATA
Repair, ALLDATA Collision, ALLDATA Manage and ALLDATA Market are
registered trademarks and ALLDATA Mobile, ALLDATA Training
Garage and WITH YOU are marks of ALLDATA LLC. All other marks are
the property of the their respective holders.