Help & Training menu icon does not display in Google Chrome.
The Block third-party cookies option is enabled in Google Chrome Settings.
Deselect the Block third-party cookies option or…
Error “400. BadRequest-ValidationException was thrown.” when exporting to QuickBooks Online.
Customer Email format invalid
No Invoice Reference Number
Sales Class Codes not assigned
myCARFAX shows as Connected in the setup screen, but does not respond after the 24 hour connection period.
The Company Name field contains special characters.
Examples: & # “ ‘ , * .
Two or more of the following messages appears in QuickBooks when exporting an .IIF file from ALLDATA Manage Online to QuickBooks.
You can only select a vendor that is specified as a sales tax agency in the name column.
Error on Line #: can’t record invalid transaction.
When using ALLDATA Manage Online, British-English text appears throughout the program.
Regional settings in the browser are causing the text to display incorrectly.
When attempting to print a Repair Order, Invoice or Estimate,
the pop-up window containing the document does not pop up.
Your browser’s pop-up blocker is activated.
Browser Setup to:
Work screen is not displaying correctly.
Work Document looks out of order/not normal.
Compatibility View is enabled in your browser.
Parts do not transfer to Work Document from the Parts and Labor Catalog.
Unable to add a Job to a Work document.
Unable to add items to a Job.
The Internet browser has stored an older version of the webpage in Temporary Internet Files.
Clear your browser’s Temporary Internet Files.
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