The following error pops up in ALLDATA®
ManageSM 4.8 or below:
“An Application Error has Occurred”
Depending on the error Code,
Source and Description, there
are numerous possible causes.
If the Application Error window is open,
click OK to close it.
Close theALLDATA Manage program.
Manage will not close:
Open the Task Manager by pressing the
CTRL + SHIFT +
ESC keys down AT THE SAME
TIME (located on the left side of your
On the Processes tab:.
Click Image Name (the header of
the first column) to alphabetize the list of
Click ServiceCenter.exe so it’s
highlighted in blue.
Click End Process.
Click Yes on the pop-up.
ALLDATA Manage will now close.
Re-open ALLDATA Manage.
Click Help >> View Error
On the Error Log page:
The date and time of
the current error message will show on either the very
beginning of the list (version 4.8) or the very
end of the list (version 4.7).
Use the scroll bar on the right side to move to the
bottom of the list quickly.
Write down the Code, Source and
Like in the example, one of these might be blank.
Click OK to close the Error Log.
Click HERE to contact ALLDATA Customer
Share the Application Error’s Code,
Source and Description so
the agent can give you the correct solution.
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