Use the Customer Follow-up feature to manage follow-up messages.
Messages (user-created or system templates) can be tailored, printed, and sent to your customers at times that you choose, such as after posting invoices or service specials.
ALLDATA® ManageSMsystem messages are intended to welcome customers, thank them for business, and remind them of scheduled and recommended services.
These messages cannot be deleted but can be tailored to meet your shop’s specific needs.
User-created messages can be created and tailored using one of two formats:
ALLDATA Manage Mail Merge
Using the Microsoft Word Mail Merge functions that are supplied with ALLDATA Manage, these messages can be formatted, labeled, and printed.
The printed documents can then be mailed out to your customers.
Note: The buttons for functions that require Microsoft Word appear grayed-out when they are not available. Microsoft Word is required to be installed on your computer with authentication certifications applied for macros before certain functions can be accessed.
ALLDATA® MarketSM Email
Using email templates supplied with ALLDATA Market and accessed in ALLDATA Manage, these messages can be formatted and emailed to your customers.
ALLDATA Market is an online program that allows service shops to market their services to, and communicate with, automobile owners.
For information about ALLDATA Market, contact your Account Manager at 1-800-829-8727.
All email messages use information from the ALLDATA Market website to process the information.
Terms & Conditions of Use for ALLDATA Professional and Mobile Customers
July 26, 2016
Warning: The unauthorized reproduction or distribution of this copyrighted work is illegal. In the United States of America, criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to 5 years in federal prison and a fine of $250,000. Additionally, other countries may have other civil and criminal penalties that may apply.
ALLDATA LLC (“ALLDATA”) makes available information, materials, and products on this Web site, subject to the following terms and conditions. By accessing this site, you agree to the terms and conditions as outlined in this legal notice. ALLDATA reserves the right to change these terms and conditions from time to time at its sole discretion.
Copyright; Limited License
The information on this Web site is protected by copyright: