When trying to access ALLDATA Community, a message pops up saying “Your session has timed out.”
The Community link was clicked within one hour of creating a new user account in ALLDATA Repair, ALLDATA Repair S3000, or ALLDATA Collision S3500.
You were automatically logged out of ALLDATA Community due to inactivity.
You must be logged in to ALLDATA Repair, ALLDATA Repair S3000, or ALLDATA Collision S3500 in order to be able to access ALLDATA Community. The system requires re-validation every 14 days, so if you have not accessed ALLDATA Community in 15+ days you will be required to log in to your repair or collision program again first.
It can take up to one hour to gain access to ALLDATA Community after creating a username in ALLDATA Repair.
Wait 30 – 60 minutes, log in to ALLDATA Repair, and click Community.
Log in to your ALLDATA product and click Community to start a new session.
Click HERE for more details about how to access ALLDATA Community.
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