The following error message popped up:
“Error: You received this message because: Our server
is temporarily unavailable or the page you requested can not
A corrupted cookie file caused by a bad shortcut or
After entering my Login Name and
Password and clicking
Login, the fields go blank and I stay on the
I get kicked out of the ALLDATA®
CollisionSM S3500 program and get returned to the
When selecting a vehicle, using the scroll bar in
the Model section clears out
the Year and Make
selections and the Model options
This only occurs when using Google Chrome
(Version 27.0.1453.110m or
higher) as your Internet browser, which is not
supported by ALLDATA.
No image appears after selecting the Zoom and
Print option (usually for Internet Explorer 10 users).
Compatibility View is turned off.
Open your ALLDATA product in Internet Explorer 10.
Click Tools >> Compatibility View
Diagram images are distorted.
The settings on the Kaspersky Anti-Virus
Program are interfering with the way that the images
Close your ALLDATA program.
Close all Internet browser windows that are open (such as
Internet Explorer or Mozilla Firefox).
Open the Kaspersky Anti-Virus program. Either:
The Subscription License Management page
randomly pops up when logging into the product and/or opening the
program from a shortcut.
This is often due to incorrect browser setup.
ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.
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the property of the their respective holders.