What Is a Subscription License and Why Does Every Computer Need Its Own?
The subscription license is what allows a computer to access your
Every computer in the shop that uses ALLDATA needs to have its
own subscription license.
If there is not a
subscription license for each computer, “pulling” a
license from a computer that is currently running
ALLDATA® CollisionSM S3500 will
kick the user of that computer out.
This only happens if the new user is logged in with an
ADMINISTRATIVE login. It is best to have
general-use (NON-ADMIN) logins for day-to-day use
As stated in the Terms and Conditions: “2. Restrictions…You
must not, and You must not request or authorize a third party
to…(v) access the Product, Data, or Documentation on more
computers, workstations, or “nodes” than are expressly
authorized in your Service Agreement.”
If your shop
has not purchased a license for each computer, more
licenses can be purchased by calling us at
800-859-3282, option 4.
If a subscription license is NOT registered to your
computer, the Subscription
License Management page will pop up after logging
If you have a NON-ADMIN login (with no administrative
privileges) and a subscription license is NOT available
to add to your computer, someone with the ADMINISTRATIVE
login will need to change the subscription license settings
on your behalfand/or purchase additional licenses.
Following ALL of the steps in the Product
Settings series linked HERE will prevent any
further login or license issues.
ALLDATA LLC (“ALLDATA”) makes available information, materials,
and products on this Web site, subject to the following terms and
conditions. By accessing this site, you agree to the terms and
conditions as outlined in this legal notice. ALLDATA reserves the
right to change these terms and conditions from time to time at
its sole discretion.
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