Article

Pay by Phone

What payment methods do you accept by phone?

  • Visa

  • Master Card

  • American Express

  • Check by phone

 

Is there a fee for paying over the phone?

  • No, it’s free of charge.

 

How do I make a payment?

  • Call 800-859-3282, option 3.

 

Can I make a payment online?

  • That option is not available through alldata.com.

  • Many customers choose to set up online bill payments through their financial institution.

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Pay by Mail

Types of payments accepted by mail, and how to send a payment with all the required information included.

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Enroll in eStatements

What are eStatements?

  • Electronic billing statements that are sent as an email, rather than paper statements mailed through the postal service.

What are the benefits of eStatements?

  • You will receive your statement sooner.

  • They are environmentally friendly – no more paper waste.

  • You can view and print your statements from the convenience of your own computer.

  • There is no charge for this service.

Article

Enroll in Auto Pay

What is auto pay?

  • Your monthly fee is automatically charged to your credit card, or deducted from your bank account (whichever you choose).

Which forms of payment can be used?

  • Visa

  • Master Card

  • American Express

  • Banking account

When will I be charged?

  • Usually your payment date will be the same day of the month as when you signed up for ALLDATA.

Article

Business Hours

Technical Support

  • Monday – Friday: 5:30am – 5:00pm (Pacific)

 

Automotive Support (Library Requests)

  • Monday – Friday: 5:30am – 5:00pm  (Pacific)

 

Billing & Account Support

  • United States: Monday – Friday: 6:00am – 4:00pm (Pacific)

 

Training

  • Monday – Friday: 5:30am – 5:00pm (Pacific)

 

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WHAT IS ALLDATA SUPPORT?

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ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.

 

For our retail site, please visit: www.alldata.com

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