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Pay by Phone

What payment methods do you accept by phone?

  • Visa

  • Master Card

  • American Express

  • Check by phone

 

Is there a fee for paying over the phone?

  • No, it’s free of charge.

 

How do I make a payment?

  • Call 800-859-3282, option 3.

 

Can I make a payment online?

  • That option is not available through alldata.com.

  • Many customers choose to set up online bill payments through their financial institution.

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Pay by Mail

Types of payments accepted by mail, and how to send a payment with all the required information included.

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Enroll in eStatements

What are eStatements?

  • Electronic billing statements that are sent as an email, rather than paper statements mailed through the postal service.

What are the benefits of eStatements?

  • You will receive your statement sooner.

  • They are environmentally friendly – no more paper waste.

  • You can view and print your statements from the convenience of your own computer.

  • There is no charge for this service.

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Enroll in Auto Pay

What is auto pay?

  • Your monthly fee is automatically charged to your credit card, or deducted from your bank account (whichever you choose).

Which forms of payment can be used?

  • Visa

  • Master Card

  • American Express

  • Banking account

When will I be charged?

  • Usually your payment date will be the same day of the month as when you signed up for ALLDATA.

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Business Hours

Technical Support

  • Monday – Friday: 5:30am – 5:00pm (Pacific)

 

Automotive Support (Library Requests)

  • Monday – Friday: 5:30am – 5:00pm  (Pacific)

 

Billing & Account Support

  • United States: Monday – Friday: 6:00am – 4:00pm (Pacific)

 

Training

  • Monday – Friday: 6:00am – 4:00pm (Pacific)

 

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ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.

 

For our retail site, please visit: www.alldata.com

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Terms & Conditions of Use for ALLDATA Professional and Mobile Customers

July 26, 2016

Warning: The unauthorized reproduction or distribution of this copyrighted work is illegal. In the United States of America, criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to 5 years in federal prison and a fine of $250,000.  Additionally, other countries may have other civil and criminal penalties that may apply.

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©2017 ALLDATA LLC. ALLDATA, ALLDATA Repair, ALLDATA Collision, ALLDATA Manage, ALLDATA Tech-Assist and ALLDATA Mobile are registered trademarks. ALLDATA Community and ALLDATA Training Garage are marks of ALLDATA LLC. AutoZone is a registered trademark of AutoZone Parts, Inc. All other marks are property of their respective owners.

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