Using the Customer Relationship Manager (CRM) to send messages to customers increases productivity and business by informing customers of vehicles that are ready, important service intervals, and sales.
The Vehicle Health Check (VHC) is a checklist to share with customers of items that were visually inspected.
Making a VHC part of every customer visit will give your customers a quick understanding of the current condition of their vehicle, as well as keep a record in Manage Online of past VHCs to be able to better track the vehicle’s history.
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July 26, 2016
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